Contact Customer Support
Have questions or need assistance? Reach out to our 24/7 technical help desk and account managers.
Send us a message
Customer Support
Our customer success executives respond to support tickets and emails 24 hours a day, 7 days a week.
Email: support@prolificmining.com
Compliance Department
For questions regarding identity verification, PEP inquiries, and AML reports.
Operating Hours
Market Trading: 24/5 (Mon-Fri)
Platform Payouts: 24/7
Helpdesk Response: < 2 Hours